Ricoh/Lanier Copier Service Code Knowledge Base

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This post is a Knowledge Base for Ricoh/Lanier copier service codes.

SC552: Fuser Warm-up Error

The most common causes of this service code are:

  • a dirty or defective thermistor; or
  • a bad fusing lamp.

A soft-reset option is available for this service code. Use the following instructions to reset the message and continue using the copier.

  1. Press the yellow  Clear Mode  button.
  2. Type the digits  1  0  7  on the blue keypad.
  3. Press and hold the red  Clear/Stop  button until you enter service mode.
  4. Tap Copy Spc on the touch screen.
  5. Type the digits  5  8  1  0  #  on the blue keypad
  6. Tap Execute on the touch screen.
  7. Turn the copier off for 30-60 seconds, then power back on.

If the service code continues to appear, the thermistor or fuser unit may need replacing. Contact your dealer or support agent for assistance.

Information and servicing kindly provided by

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